In fact, the follow-up Travel Pack 2 was our bag of choice for our Digital Nomad Packing List- was. It was a good one-bag solution for those who don’t want to be overly encumbered with suitcases and bags on their flight (i.e., us). If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.It’s no secret that we really liked Aer’s original Travel Pack when we first reviewed it. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
Aer manufacturing free#
The manufacturer still shipped a replacement engine free of any charge to ****** along with the freight both ways even though no manufacturing defects were found and this only carries manufacturing defect warranty coverage.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. There are other outside influences that can cause vibration such as vacuum issues, motor mount issues, transmission mount issues, harmonic balancer and flywheel/flexplate issues. Compression was good across the board, oil pressure was good, torque to turn was in spec as well. The manufacturer sim tested this engine at final assembly and had no issue with any vibration. The manufacturer has confirmed the correct crankshaft for internally balanced applications was installed in this engine. 3.8L Mustang engines were externally balanced through 2000 and then internally balanced starting in 2001. Under a no fault warranty the labor would've still been covered even though the manufacturer determined there was not any manufacturing defects with the long block engine assembly. The distributor ****** purchased this through offers a couple different no fault warranty options which must've been declined by ******. This engine was purchased with a manufacturing defect only warranty coverage. Now my van, 6 months later has a trashed transmission that I have spent just under $6,000 on. The second transmission failed within 2.5 hours of the first trip. Claim is denied and AER wont do anything. But I have 2 shops with proof saying otherwise. I have to take their word for it with no proof. I can't take the original transmission anywhere for a second opinion, because AER has it. The second shop that installed the second transmission said that when they inspected the van and the first bad transmission that the cooler was not the problem. They said they hot flushed the cooler and when it was done the fluid looked great after their test drive and no particles in it whatsoever. I don't even know how that can be tested with the transmission out of the vehicle without the cooler in hand. In other words, they are saying the cooler was not sufficient or it was clogged and the transmission got hot? I am not sure what that means exactly. The reason: AER says there was poor cooler line flow. Now, 30 days later they have finally inspected the original transmission I bought and came back with a claim denial. Which I should have gotten a check for close to or around $500 of that from AER.
Aer manufacturing full#
I paid $940 to cover the labor on installing the second transmission because "The Warranty" didn't cover full labor costs. At this point I was pleased except that took 90 days to get the new transmission. They sent the transmission back to AER, AER sent a new transmission. They said it looked like the clutches had burnt up. After the transmission went out, a shop in North Carolina tested the transmission and dropped the pan. It was a local reputable shop and that shop followed all the guidelines and procedures. The first transmission we bought lasted about 10,000 miles. We bought an AER transmission through a shop that installed it for a van we have.
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